Moving to a new home can be stressful. To help ease that stress, let us make a review on Vector Movers NJ. To help make a full review, we also looked into their competition, Charles Wood Moving. We have also reviewed customer feedback to determine the positives and negatives of each company and each service offered.
Most reviews of Vector Movers NJ praise the efficiency and professionalism of their employees. However, the customer feedback also highlights some red flags that cannot be ignored. Against Charles Wood Moving, Vector Movers NJ seems to be more unfocused on customer service; reliability, hidden fees, and damages are more mentioned with Vector Movers. To help you choose a company that best meets your requirements, we’ve identified the major differences.
Checkmarks indicate clear advantage or full compliance for this parameter.
| Key criteria | Сharles Wood Moving | Vector Movers NJ |
|---|---|---|
|
Fixed estimate and transparent pricing
No extra charges you did not expect.
|
✓ | ✓ |
|
Professional preparation and materials
Full set of tools, branded packing materials.
|
✓ | ✓ |
|
Insurance and official contract
Comprehensive terms, prompt claims settlement.
|
✓ | ? |
|
Certified, trained moving staff
Specialists trained in safety and standards.
|
✓ | ✓ |
|
Handling fragile items & valuables
Expert packing, custom crates and careful transportation.
|
✓ | ✓ |
|
Personal project manager
One point of contact, individual attention.
|
✓ | ? |
|
24/7 support and communication
Always available, live coordinators online.
|
✓ | ✓ |
|
Storage solutions (short/long term)
Secure warehouse, flexible access.
|
✓ | ✓ |
|
White-Glove Service
Unpacking, furniture assembly, full service.
|
✓ | ✓ |
|
Specialty moves (piano, antiques)
Dedicated team for complex and valuable items.
|
✓ | ✓ |
|
Last-minute and express moving
Moves on short notice, emergency requests.
|
✓ | ✓ |
|
Referral program & loyalty
Cash rewards or bonuses for referrals and repeat clients.
|
✓ | ✓ |
|
Storage cleanliness & climate control
Facilities are spotless, climate-controlled—no mold or dampness issues.
|
✓ | ? |
|
Damage claim compensation
Fast, full compensation and customer-friendly claim process.
|
✓ | ? |
|
Lost or broken items
Reliable item tracking—no lost or broken items during your move.
|
✓ | ? |
|
No Hidden Fees or Last Minute Charges
No surprises on moving day, fully transparent pricing.
|
✓ | ? |
|
On Time Service & Reliability
Guaranteed delivery schedules and punctual arrivals.
|
✓ | ? |
|
Professional, Courteous Staff
No rude encounters and excellent communication from the movers.
|
✓ | ? |
|
No Payment Threats or Withheld Items
No holding items and demanding payment.
|
✓ | ? |
|
Easy Inspection Access for Storage
Clients can inspect items in storage at any time.
|
✓ | ✓ |
Negative Feedback
Customers have expressed major concerns regarding Vector Movers NJ. For instance, they note that the movers show up very late or shift their schedules without telling clients, which creates a logistical nightmare. Some reviews say that the moving crew was so tired that they became unprofessional and even walked off the job, leaving the customer’s things behind. Accounts of damaged property, including pricey electronics like TVs and other furniture, are reported in numerous reviews.
Unprofessionalism and billing issues are reported in other reviews too. In one instance, a customer said the crew did not stick to the contract, asked for cash under the table to move other items, and overcharged for “extra” time while they were arguing about a tip after doing a botched job. Another review spoke about inadequate packing, stating that items were packed improperly, a spill was not addressed, and the crew did not wear gloves as they had promised.
Positive and Mixed Feedback
Some clients have had positive experiences and believe that the movers are professional, efficient, helpful, and punctual. These clients congratulated the team for wrapping furniture and handling it with care which helped avoid additional charges. One customer highlighted that the job was completed well under the expected budget.
A handful of reviews were mixed. You can also mention the other set of issues raised in the reviews if you would like to. For instance, one customer rated the experience as only “okay.” This customers noted that the crew was amiable and punctual, yet a few things were scratched, and communication from the office was “not entirely definitive.” Another customer commented that while the crew did great, the final cost was higher than the quote because the time was estimated incorrectly. A negative review was updated in one case after management actively sought to resolve the issue, and in another, the negative review was also resolved with a partial refund.