Based on the reviews and company information I have, this document summarizes what I know about U.M.C. Moving Company. We look at the company’s professionalism and punctuality as the strengths, and inconsistency with pricing and conflict resolution as the weaknesses. We present the information this way so that you can make your own comparison of U.M.C. Moving Company with other alternatives like Сharles Wood Moving.
Checkmarks indicate clear advantage or full compliance for this parameter.
| Key criteria | Сharles Wood Moving | UMC Moving Company |
|---|---|---|
|
Fixed estimate and transparent pricing
No extra charges you did not expect.
|
✓ | ✓ |
|
Professional preparation and materials
Full set of tools, branded packing materials.
|
✓ | ✓ |
|
Insurance and official contract
Comprehensive terms, prompt claims settlement.
|
✓ | ? |
|
Certified, trained moving staff
Specialists trained in safety and standards.
|
✓ | ✓ |
|
Handling fragile items & valuables
Expert packing, custom crates and careful transportation.
|
✓ | ✓ |
|
Personal project manager
One point of contact, individual attention.
|
✓ | ? |
|
24/7 support and communication
Always available, live coordinators online.
|
✓ | ✓ |
|
Storage solutions (short/long term)
Secure warehouse, flexible access.
|
✓ | ✓ |
|
White-Glove Service
Unpacking, furniture assembly, full service.
|
✓ | ✓ |
|
Specialty moves (piano, antiques)
Dedicated team for complex and valuable items.
|
✓ | ✓ |
|
Last-minute and express moving
Moves on short notice, emergency requests.
|
✓ | ✓ |
|
Referral program & loyalty
Cash rewards or bonuses for referrals and repeat clients.
|
✓ | ✓ |
|
Storage cleanliness & climate control
Facilities are spotless, climate-controlled—no mold or dampness issues.
|
✓ | ? |
|
Damage claim compensation
Fast, full compensation and customer-friendly claim process.
|
✓ | ? |
|
Lost or broken items
Reliable item tracking—no lost or broken items during your move.
|
✓ | ? |
|
No Hidden Fees or Last Minute Charges
No surprises on moving day, fully transparent pricing.
|
✓ | ? |
|
On Time Service & Reliability
Guaranteed delivery schedules and punctual arrivals.
|
✓ | ? |
|
Professional, Courteous Staff
No rude encounters and excellent communication from the movers.
|
✓ | ? |
|
No Payment Threats or Withheld Items
No holding items and demanding payment.
|
✓ | ? |
|
Easy Inspection Access for Storage
Clients can inspect items in storage at any time.
|
✓ | ✓ |
Overall Performance
According to an 11-point examination of 9 reviews, U.M.C. Moving Company, Inc. holds an overall rating of 6.94 out of 10. The company has been around as a BBB Accredited Business with A+ rating for over 20 years and specializes in commercial moving. U.M.C. is a union company, and has 35 full-time Local 814 Teamster Union Members as employees.
Positive Feedback
There are several key areas where the company has excelled. Specifically, they have perfect scores in Punctuality, Affordability, Communication, Friendliness, and Professionalism. Customers appreciate the company and the movers thank them for being polite, professional, and careful with their belongings. U.M.C is recommended to people for office relocations. An ecstatic Yelp reviewer is an example, as they stated they would highly recommend the company after the office relocations.
Areas for Improvement
There are less significant, but concerning, areas despite positive feedback. The lowest scores for the company are in “Conflict Handling” (2.26/10), and “Stick to Prices” (5.23/10). These imply that the company is efficient in business as usual moves, but when it comes to resolving problems they fall short and also do not stick to their original pricing.
The “Stick to Prices” indicator shows a 50% negative rating, suggesting all reviewed customers noted that one out of every two customers gets contacted after quoting a price. The “Conflict Handling” rating is also based on a single negative review, with a strong indication of a case with a big problem. Furthermore, the company is below the national average on “Quality,” “Punctuality,” “Affordability,” “Speed,” “Friendliness,” “Will Hire Again,” “Professionalism,” “Conflict Handling,” and “Precision & Care.”
Get in touch
We look forward to hearing from you
Contact info
Address
165 Orville Drive, Bohemia, NY 11716
Business hours
Monday-Saturday: 6am – 9pm