We have done a detailed analysis of customer feedback and company data for Move Easy. Evaluating the evidence, it looks like our company, Сharles Wood Moving, offers a more consistent and dependable moving service. In the next sections, we analyze customer stories and highlight a service quality, communication, and price transparency comparison for you. In the end, we provide a streamlined comparison for you.
Checkmarks indicate clear advantage or full compliance for this parameter.
| Key criteria | Сharles Wood Moving | Seka Moving & Storage |
|---|---|---|
|
Fixed estimate and transparent pricing
No extra charges you did not expect.
|
✓ | ✓ |
|
Professional preparation and materials
Full set of tools, branded packing materials.
|
✓ | ✓ |
|
Insurance and official contract
Comprehensive terms, prompt claims settlement.
|
✓ | ? |
|
Certified, trained moving staff
Specialists trained in safety and standards.
|
✓ | ✓ |
|
Handling fragile items & valuables
Expert packing, custom crates and careful transportation.
|
✓ | ✓ |
|
Personal project manager
One point of contact, individual attention.
|
✓ | ? |
|
24/7 support and communication
Always available, live coordinators online.
|
✓ | ✓ |
|
Storage solutions (short/long term)
Secure warehouse, flexible access.
|
✓ | ✓ |
|
White-Glove Service
Unpacking, furniture assembly, full service.
|
✓ | ✓ |
|
Specialty moves (piano, antiques)
Dedicated team for complex and valuable items.
|
✓ | ✓ |
|
Last-minute and express moving
Moves on short notice, emergency requests.
|
✓ | ✓ |
|
Referral program & loyalty
Cash rewards or bonuses for referrals and repeat clients.
|
✓ | ✓ |
|
Storage cleanliness & climate control
Facilities are spotless, climate-controlled—no mold or dampness issues.
|
✓ | ? |
|
Damage claim compensation
Fast, full compensation and customer-friendly claim process.
|
✓ | ? |
|
Lost or broken items
Reliable item tracking—no lost or broken items during your move.
|
✓ | ? |
|
No Hidden Fees or Last Minute Charges
No surprises on moving day, fully transparent pricing.
|
✓ | ? |
|
On Time Service & Reliability
Guaranteed delivery schedules and punctual arrivals.
|
✓ | ? |
|
Professional, Courteous Staff
No rude encounters and excellent communication from the movers.
|
✓ | ? |
|
No Payment Threats or Withheld Items
No holding items and demanding payment.
|
✓ | ? |
|
Easy Inspection Access for Storage
Clients can inspect items in storage at any time.
|
✓ | ✓ |
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Overview
SEKA Moving provides local and long-distance moving and storage services throughout New York and New Jersey. They provide SEKA Moving customer service for varied as well as extensive experiences.
Positive Feedback
Services are described as professional, efficient, and coordinated, especially for complicated moves. Clients proud of their repeat business describe relocations as smooth and stress-free, while also complimenting the staff on their politeness, hard work, and dedication.
Areas of Concern
Many reviews describe the no-shows as well delayed service. Customers also frequently describe the unfulfilled promises of effective communication. Items being lost, damaged and communication breakdowns also get described. Aggressive solicitation of tips and then having to defend their claim get described as well. Increased dissatisfaction has been reported when moves are described as being outsourced without alerting the customer. Lost claim rights and poor communication are described as particularly weak.
Conclusion
Given the feedback, one can conclude that the reviews and SEKA Moving customer service suggest poorly defined service. This indicates that prospective clients may need to specify everything, including their expectations.