We believe our moving service at Сharles Wood Moving is exceptional compared to Piece of Cake Moving and Storage. Although Piece of Cake does have a market presence, we have assessed that our service does offer more flexibility, tailored customer care, and more transparent pricing specifically for your moving needs.
Checkmarks indicate clear advantage or full compliance for this parameter (Сharles Wood Moving vs. Piece of Cake).
| Key criteria | Сharles Wood Moving | Piece of Cake Moving & Storage |
|---|---|---|
|
Fixed estimate and transparent pricing
No extra charges you did not expect.
|
✓ | ✓ |
|
Professional preparation and materials
Full set of tools, branded packing materials.
|
✓ | ✓ |
|
Insurance and official contract
Comprehensive terms, prompt claims settlement.
|
✓ | ? |
|
Certified, trained moving staff
Specialists trained in safety and standards.
|
✓ | ✓ |
|
Handling fragile items & valuables
Expert packing, custom crates and careful transportation.
|
✓ | ✓ |
|
Personal project manager
One point of contact, individual attention.
|
✓ | ? |
|
24/7 support and communication
Always available, live coordinators online.
|
✓ | ✓ |
|
Storage solutions (short/long term)
Secure warehouse, flexible access.
|
✓ | ✓ |
|
White-Glove Service
Unpacking, furniture assembly, full service.
|
✓ | ✓ |
|
Specialty moves (piano, antiques)
Dedicated team for complex and valuable items.
|
✓ | ✓ |
|
Last-minute and express moving
Moves on short notice, emergency requests.
|
✓ | ✓ |
|
Referral program & loyalty
Cash rewards or bonuses for referrals and repeat clients.
|
✓ | ✓ |
|
Storage cleanliness & climate control
Facilities are spotless, climate-controlled—no mold or dampness issues.
|
✓ | ? |
|
Damage claim compensation
Fast, full compensation and customer-friendly claim process.
|
✓ | ? |
|
Lost or broken items
Reliable item tracking—no lost or broken items during your move.
|
✓ | ? |
|
No Hidden Fees or Last Minute Charges
No surprises on moving day, fully transparent pricing.
|
✓ | ? |
|
On Time Service & Reliability
Guaranteed delivery schedules and punctual arrivals.
|
✓ | ? |
|
Professional, Courteous Staff
No rude encounters and excellent communication from the movers.
|
✓ | ? |
|
No Payment Threats or Withheld Items
No holding items and demanding payment.
|
✓ | ? |
|
Easy Inspection Access for Storage
Clients can inspect items in storage at any time.
|
✓ | ✓ |
Taking into account the customer reviews, I have combined the pros and cons in the summary about Piece of Cake Moving & Storage.
Customer Feedback – Positive
A significant portion of customers noted high satisfaction with the service, with many positive comments mentioning the professionalism and effectiveness of the moving teams. Customers frequently noted the movers’ punctuality, carefulness with their customers’ belongings, and “white glove” service, which included assembling furniture. Customers frequently remarked the pricing was fair and transparent, and many noted there were no hidden costs. Customers also noted the entire booking experience was smooth and straightforward. The company is often described as making the entire moving experience completely stress-free.
Customer Feedback – Negative
On the other hand, there are customers who complain. The main issue is complaints about lost belongings, damaged furniture, and other personal items. Another big issue talked about in negative feedback is unanticipated extra costs, and the quoted price significantly differed from the final one. Customers also complained about some moving teams’ unprofessional behavior, such as poor communication, late arrivals, and in one case, a no-show on moving day, claiming the company sent the wrong equipment. A serious complaint regarding a lack of company cooperation was also made concerning a car accident involving a company vehicle.
We would recommend reading reviews and conducting your own research to select a mover. We want you to be confident in your decision, so review all your options and determine what best fits your moving needs.